360 Systems provide support for the Microsoft and IBM platforms we use, web applications we write and websites we build. We also support those built by in-house or contract teams that move on.
Send in your contact details and issue you face with your website, application or project and the Support Team at 360 Systems sorts it out for you.
Tailored to your need
We provide comprehensive outsourced support to help people that have no IT staff available to fix problems and answer questions. The support service can be configured to be available to the user community directly or act as third line support to your IT staff. This includes running training sessions on applications and infrastructure to get your support team up to speed.
360 Helpdesk is used to manage requests for support and track that they are completed in a timely manner. An audit trail of communications is collated and time recorded against tickets raised.